Public Safety
The mission of the Somerville Housing Authority’s Public Safety Department is to assist residents in maintaining a safe and secure living environment. Our Public Safety Department is located at 35 Memorial Road, Somerville, Massachusetts. Currently, SHA has one or two Public Safety Officers working every shift. An Officer is on duty from 10:00 am to 6:00 p.m. and another from 5:00 p.m. to 1:00 a.m. on weekdays.
The SHA’s Public Safety Department works closely with the Somerville Police Department to ensure the safety of our residents. If there is a crime in progress or an emergency, please call 911. The Somerville Police Department will dispatch the appropriate response to your complaint.
Public areas of some buildings are under constant video monitoring. Viewing of live and archival film may be reviewed by security and management staff and under certain circumstances may be provided to authorities.
If there is an on-going security or safety problem in your building such as vandalism, unwanted guests in the hallways or suspected drug activity, help us maintain a safe environment by calling your Housing Manager, a Public Safety Officer, or the SHA ANONYMOUS TIP LINE AT 617-628-1258. This line is checked for messages during Public Safety hours and is for non-emergencies only. Callers may remain anonymous. You do NOT have to leave your name, and we do not have caller ID on this phone line. Please leave as much detail as you can. If you have a non-emergency situation you can call the SHA Public Safety Department during normal business hours.
Get involved and help protect your environment! Statistics have shown that an effective deterrent to crime is resident involvement. When individuals in a neighborhood look out for each other and communicate with law enforcement crime goes down. This does not require you to carry any weapons, nor does it require you to apprehend any suspicious looking individuals. However, it does require each resident to be more active in reporting suspicious activities or persons to the proper authorities. Therefore, we encourage each resident to know his or her neighbors and become alert to suspicious persons or activity on the property.
How to file a Complaint or Commendation to the Somerville Housing Authority Public Safety Department
We value your input. Please complete the form below if you would like to commend our Officers or file a complaint. We appreciate hearing when an Officer has done well, but it is of critical importance that we are also informed if you've had a negative encounter with one of our Officers and wish to file a complaint.
Steps to File a Public Safety Complaint
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Obtain the Complaint Form: The SHA Public Safety Complaint and Commendation form is available at the link(s) below (link to the attached translated forms). You may access a hardcopy of the form in the lobby of the SHA Administration Office at 30 Memorial Road, Somerville, MA 02145.
- Complete the Form: Fill out the form with detailed information about the incident, including dates, times, locations, and names of parties involved.
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Submit the Complaint/Thank You: You can submit the completed form in person or by mail to the SHA Administration Office at 30 Memorial Road, Somerville, MA 02145. You may email a copy to Executive Director Diane Cohen at DianeC@sha-web.org.If you need assistance, you may call (617) 625-1152 or speak to a staff member at the SHA Administration Office.
- Follow-Up: After submission, the SHA will review your complaint/commendation in accordance with their established procedures. You may be contacted for additional information or to discuss the matter further.
Community Safety Survey
As part of the Somerville Housing Authority’s commitment to improve Public Safety, residents of Somerville Housing Authority are invited to take a survey and share their thoughts and experiences on policing and public safety within the Somerville Housing Authority Community. The survey will take about 5 minutes of your time. Responses are anonymous and confidential. Surveys are in SHA administrative offices and/or community rooms or please click here to complete it online. If you need an alternative format, please call 617-625-1152.
Encuesta: Seguridad Pública para Residentes de SHA
Como parte del compromiso de la Autoridad de Vivienda de Somerville (SHA) para mejorar la Seguridad Pública, los residentes de la SHA están invitados a participar de esta encuesta y compartir sus ideas y experiencias relacionadas con la vigilancia y seguridad pública dentro de la comunidad de Viviendas de Somerville.Encuesta sobre seguridad de la comunidad De SHA—Las encuestas están en en las oficinas administrativas de SHA o haga clic aquí para completarlo en línea. Por favor, devuelva la encuesta a 30 Memorial Road a más tardar el 16 de mayo de 2025.
Sondaj: Sekirite Piblik pou Rezidan SHA yo
Nan kad angajman Otorite Lojman Somerville (Somerville Housing Authority) an pou amelyore Sekirite Piblik, rezidan Otorite Lojman Somerville yo envite pou patisipe nan sondaj sa a epi pou pataje opinyon ak eksperyans yo konsènan aktivite lapolis ak sekirite piblik andedan kominote Lojman Somerville la. Sondaj sou sekirite nan kominote SHA-yo disponib nan biwo administratif yo—oswa klike la a pou w konplete li sou Entènèt. Tanpri retounen sondaj la nan 30 Memorial Road pa pita pase 16 me 2025.
Pesquisa: Segurança Pública para os Residentes do SHA:
Como parte do compromisso do Somerville Housing Authority de melhorar a segurança pública, convidamos os residentes do Somerville Housing Authority para participar desta pesquisa e compartilhar suas opiniões e experiências sobre policiamento e segurança pública na comunidade do Somerville Housing. As pesquisas estão disponíveis nos escritórios administrativos da SHA ou clique aqui para completá-lo online. Por favor, devolva a pesquisa para 30 Memorial Road até 16 de maio de 2025.