Resident Information

For over 75 years, the SHA has been proud to provide affordable housing to low- and moderate-income families and elderly individuals in Somerville. Every day our staff works hard to surpass our mission to offer decent, safe and sanitary housing to our residents. Through our efforts, we strive to keep our new and current residents informed of current policy and community resources available to ensure successful tenancy. Below you will find important information for your housing program including:

• Rent payment options
• Annual and interim recertification information
• Information if you are a victim of domestic violence
• City of Somerville Rights and Resources for Tenants at the End of Their Tenancy
• Evacuation procedures
• Public Safety information
• Summer Safety Rules
• Instructions on how to request a work order for unit repair
• Air conditioner installation guidelines
• Laundry room information
• SHA policies outlining your rights and obligations (Tenant Lead Law Notification, Smoke-Free Policy, Parking Policy, Lock-Out Policy & Pet Policy)

For more information about our policies, visit the SHA Policies page below. Please note that your Housing Manager is always available to answer any questions regarding your housing. Additionally, our Resident Services Department is available to discuss any concerns or special needs, connect you with services and inform you of our resident programs and opportunities. For further information, visit our Resident Services Programs and Resident Resources page below.