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Policies & Procedures
AC Installation Policy
Admissions and Continued Occupancy Policy (ACOP)
Anti-Fraud Policy
Bryant Manor Tenant Selection Plan
Building Evacuation Procedure (English-Spanish-Portuguese-Haitian Creole)
Code Of Conduct
Community Room Use Policy
Credit Card Use Policy
Criminal Offender Record Information (CORI) Policy
Equal Employment Opportunity Policy and Affirmative Action Plan
Family Self-Sufficiency Action Plan
Federal Public Housing Flat Rents effective January 1, 2024
Hagan Manor Tenant Selection Plan
Integrated Pest Management
Internal Key Management Policy & Acknowledgement
Language Access Plan (LAP)
Lock-Out Policy
Maintenance Plan
Mystic Learning Center Rules
Parking Policy
Pet Policy (English-Spanish-Portuguese-Haitian Creole)
Procurement
Reasonable Accommodation - Modification Policy And Procedure
Records Retention Schedule
Rent Collection Policy
Satellite Dish Policy
Section 3 Policy
Security Camera Policy
Sexual Harassment Policy
SHA Personnel Policy
SHA Public Safety Complaint Policy and Forms
SHA Rent Collection Policy
Smoke-Free Policy & Addendum
Snow Rules
State Grievance Procedure
State-Aided CHAMP Homeless Priority Eligibility Checklist
State-Aided Housing Situation Priority Policy
Summer Safety Rules
Travel Policy
Vehicle Usage Policy
Violence Agaisnt Women Act Policy