Policies & Procedures

AC Installation Policy
Admissions and Continued Occupancy Policy (ACOP)
Anti-Fraud Policy
Bryant Manor Tenant Selection Plan
Building Evacuation Procedure (English-Spanish-Portuguese-Haitian Creole)
Code Of Conduct
Community Room Use Policy
Criminal Offender Record Information (CORI) Policy
Equal Employment Opportunity Policy and Affirmative Action Plan
Federal Public Housing Flat Rents effective January 1, 2024
Integrated Pest Management
Issuance Of Key And Change of Locks Spanish
Language Access Plan (LAP)
Lockout Policy
Maintenance Plan
Mystic Learning Center Rules
Parking Policy
Pet Policy-(English-Spanish-Portuguese)
Procurement
Reasonable Accommodation - Modification Policy And Procedure
Records Retention Schedule
Rent Collection Policy
Satellite Dish Policy
Section 3 Policy
Security Camera Policy
Sexual Harassment Policy
SHA Personnel Policy
SHA Public Safety Complaint Policy and Forms
SHA Public Safety Information
Smoke-Free Policy (English-Spanish-Portuguese-Haitian Creole)
Snow Rules
State Grievance Procedure
State-Aided Housing (CHAMP) – Checklist of Required Verification Documents for Housing Situation Priority Status
State-Aided Housing Situation Priority Policy for LHAs
Substantial Deviation or Significant Amendment or Modification to the Annual Plan Policy
Summer Safety Rules
Violence Agaisnt Women Act Policy